somniloquence

Hey, you're back! I can only imagine how difficult that must be -- it's walking a line between customer service and helpfulness mandated my management. Sometimes I think that those things are highly unmixy. I wonder if there's any backup about that too -- I haven't been on CEL since I lost my job, but I keep meaning to resubscribe, and maybe I could ask if anyone knows about that.

Because most people, I've found over the years doing localization for int'l printing, have enough English skills to understand and recognize contractions. They might not be able to make them themselves, but they seem to get them when they're written or spoken by others. Hmmm... if we can find data, you could ride up on a big horse in shining armor, and tell them you're leading the crusade for contractions.