Ugh, god, I was so looking forward to sitting down and sorting out my thoughts on The Bear, especially season 3, and writing out my (as
minim_calibre called it) Grand Unified Theory of Season Threes, and then this weird technology hell vortex swept me up and spit me out somewhere I had no access to the interwebs.
I got fiber optic a number of years ago when it first became available--I hopped on it immediately, like the sales people came to call and I was just like "yes, now, set an appointment immediately" and they were baffled and didn't know what to do without spieling their spiel. Century Link put in this giant hole in the side of my house, where the cables ran through into this big, heavy black box, which I never really knew what it was. I just thought it was the box that gave me internet. The first weekend, because I'd moved the black box slightly to clean up the mess the hole in my wall left, I lost internet because it turned out they used this janky, old-style system of like...speaker wire, if you know what that used to be: little copper lines all twisted together, covered by plastic, and then you twisted the uncovered copper end around a screw that carried the signal from your amp or whatever, or you poked the copper ends into a hole and locked the speaker line in.
The black box had about eight of these janky little teeny tiny microscopic speaker wire-type lines, and a bunch of them came loose that first weekend, so I had to have a repair guy come out and fix it. That should have been my first clue, I guess, that it was unreliable and chintzy, but all these years, I just was super careful never to touch that black box unless I had to, and it's such a short cable coming into the house anyway that it was easy not to move it, because I almost really couldn't.
But a little over a week ago, the box started beeping at me every 13 minutes, and I kept pressing this button and it would stop, but resume at the 24 hour point. So I decided to look at the box and despite how heavy it is and the super short cable, I could see that it was saying my battery was dying, but there was no way for me to change it. Unforch, by examining it, I pulled--you guessed it--the stupid janky wires loose and I could not for love or money put them back in. So I was only able to use my phone for cell data, because everything else in my house, including my iPad, is WiFi only. I asked minim if her spouse, who is an A/V god and has helped me before in weird situations, knew of any tricks, and they ended up coming down that night after dinner, and he brought his nifty incredibly tiny tools and this magical lighted magnifying visor, and put the wires back in, and I had interwebs again! They are honestly just the best. ♥
I also found out that heavy black box is actually a battery backup itself--and there's no way a regular person can change out the battery, which is basically like a car battery. He also told me that CLink stopped using it as the conduit for the fiber cable, because their household didn't have that when their fiber line was installed, even though he'd done all this prep for it.
But lo, the next day, the hellscape universe I live in decided that the line was going to stop working altogether. So CenturyLink, because they suck, told me, after over an hour waiting for customer service, that they would have a tech out in 9 days. I was supposed to just survive without internet for 9 days. The thing is, it used to be a luxury, but it's no longer something you can call a luxury, especially when you are self-employed and have no one to rely on for IT help. It's basically your life blood. Someone told me about hotspots, but I didn't totally understand it, so I set about trying to understand the concept and how to use my cell phone as a personal hotspot (the library checks them out, yay! but the Hold list to check them out is over 1,200 long, boo!).
And I could have happily gone to the library or Starbucks for a lot of things (I didn't have any new fanfic on my iPad! All my books had somehow been subsumed back into the cloud instead of downloaded! Tumblr on mobile sucks because it's a resource hog and I don't have xkit or adblockers on it!), and because I have been lazy as hell, I still had DirectTV satellite so I could at least watch some TV since streaming was out. Except...my iPad sucks for typing on and even if I use a bluetooth keyboard, it lags and is just generally awful, and of course, the night min and her hubs came down, my laptop had died.
Or at least, it was trapped in an install loop, which had happened to me once when I first bought it and it put High Sierra on and apparently there was some kind of problem for a lot of people where it would just try to install over and over again, but never get there, and you couldn't do anything to stop it. For some reason, even though I'd only set it to install a couple of minor, minor updates, it decided to reinstall High Sierra and was stuck there. So I couldn't take my laptop anywhere to get WiFi and do some basic stuff, including some unusual work stuff. I wasn't sure how well my desktop computer would do with a personal hotspot phone, but I was going to try when...it magically started working.
All of a sudden, the WiFi was working (just after the little IT-business guys I use when things go haywire came and took my laptop away). Like, I just didn't understand--all the lights were still lighting on the black box, etc. I was like, okay, well, I will wait to cancel my appointment until the day before, and just be good with that, but then as soon as I got my laptop back (all nicely updated on the OS as far as it would go for that much older model I have), and settled in to finish the streaming movie I'd had interrupted and scroll through tumblr, it went out again. The modem was lit up with all the right lights, everything seemed like it should work, but it wouldn't. So back to personal hotspotting, but at least now I could go to the library or Starbucks and use theirs, if my gastrointestinal issues would allow me out of the house. (That's been honestly one of my biggest problems: something I'm getting as chemo is just causing constant GI problems, and it tethers me to the house in ways I really hate because I can't always trust I'm not going to have a humiliating accident.)
Anyways, it annoyed me that the lights on the modem indicated things were okay. So eventually I unplugged it, and of course, as soon as I plugged it back in, things worked again. I'm keeping a weather eye out for it all, though. I did cancel the appointment for the tech person, because at the beginning, when I found out it would take them nine fucking days to get here, I called Quantum Fiber, which CLink is forcing customers to move to eventually anyway (I found this out after a whole other customer service issue a month or so ago, CLink sucks), just to see if they could come install a whole new thing anyway and skip the CLink drama, and they had the same time frame. But I was so disgusted and upset that I decided to go ahead and just do the Quantum thing, so they'll be here on the 3rd. It's not ideal, if this keeps going in and out, to be stuck like this for the next week, but at least now I have different workarounds and my precious old laptop is back.
I warned the Quantum people about the big black box, and I really don't think they understood what I was talking about, so a part of me is kind of...doubtful, I guess, that it will really be installed, but if I can pay less for slightly faster fiber optic and get out of this fucking shitstorm with CLink, that's what matters. It's amazing how hard it is to rely on cell data only (even if you have unlimited, they will throttle you over a certain amount of use) when you're trying to do video calls to your doctors or therapy or whatever, or hope there's nothing interfering in your signal when you live in an area that's notorious for cell problems.
Anyways, I still plan to sit myself down and write up a conversation about The Bear (and my Grand Unified Theory of Season Threes), but man, I am just...
I am le tired. So, so tired, both emotionally (I literally burst into tears when the customer "service" person said nine days!) and physically (everything about treatment is just draining the fuck out of me). I am way too Old and non-technical to be dealing with this shit.